{"id":166585,"date":"2020-11-16T12:16:05","date_gmt":"2020-11-16T03:16:05","guid":{"rendered":"https:\/\/www.adfwebmagazine.jp\/?p=166585"},"modified":"2020-11-16T12:16:05","modified_gmt":"2020-11-16T15:56:07","slug":"c-space-japan-released-customer-experience-value-cx-ranking-tm2020","status":"publish","type":"post","link":"https:\/\/www.adfwebmagazine.jp\/en\/event\/c-space-japan-released-customer-experience-value-cx-ranking-tm2020\/","title":{"rendered":"C Space Japan released &#8220;Customer Experience Value (CX) Ranking TM2020&#8243;"},"content":{"rendered":"<p class=\"qtranxs-available-languages-message qtranxs-available-languages-message-en\">Sorry, this entry is only available in <a href=\"https:\/\/www.adfwebmagazine.jp\/ja\/wp-json\/wp\/v2\/posts\/166585\" class=\"qtranxs-available-language-link qtranxs-available-language-link-ja\" title=\"\u65e5\u672c\u8a9e\">Japanese<\/a>. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the active language.<\/p><article class=\"cb-itemprop\" itemprop=\"reviewBody\"><h3>C Space Japan\u300c\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024(CX)\u30e9\u30f3\u30ad\u30f3\u30b0TM2020\u300d<\/h3>\r\n<p>\u30a4\u30f3\u30bf\u30fc\u30d6\u30e9\u30f3\u30c9\u30b8\u30e3\u30d1\u30f3\u306e\u30b0\u30eb\u30fc\u30d7\u306e\u4e00\u54e1\u3067\u3042\u308b<a href=\"https:\/\/cspace.com\/tokyo\/\" title=\"C Space Japan\">C Space Japan<\/a>\u306f\u3001\u4eca\u5e74\u3067\u7b2c2\u56de\u76ee\u3068\u306a\u308b\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\uff08CX\uff1aCustomer Experience)\u306e\u30e9\u30f3\u30ad\u30f3\u30b0\u300c<a href=\"https:\/\/cspace.com\/tokyo\/cxc-ranking-japan\/\" title=\"\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024(CX)\u30e9\u30f3\u30ad\u30f3\u30b0TM2020\">\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024(CX)\u30e9\u30f3\u30ad\u30f3\u30b0TM2020<\/a>\u300d\u3092\u767a\u8868\u3002\u672c\u30e9\u30f3\u30ad\u30f3\u30b0\u306f\u3001\u6b27\u7c73\u3067\u5b9f\u65bd\u3057\u3066\u304d\u305f\u300c\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024(CX)\u8abf\u67fb\u300d\u3092\u65e5\u672c\u3067\u5b9f\u65bd\u3057\u3001\u9867\u5ba2\u8996\u70b9\u3067\u306e\u3059\u3079\u3066\u306e\u4f53\u9a13\u3092\u901a\u3058\u305f\u3001\u30d6\u30e9\u30f3\u30c9\u306e\u300c\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024(CX)\u30b9\u30b3\u30a2\u300d\u3092\u6570\u5024\u5316\u3057\u3001\u5206\u6790\u3057\u305f\u3082\u306e\u3068\u306a\u308b\u3002CX\u30b9\u30b3\u30a2\u306f\u8cfc\u5165\u610f\u5411\u3068\u306e\u5f37\u3044\u95a2\u4fc2\u6027\u304c\u898b\u3089\u308c\u308b\u3002<\/p>\r\n<p>\u4eca\u5e74\u306e\u30e9\u30f3\u30ad\u30f3\u30b0\u7b2c1\u4f4d\u306f\u300c\u30c7\u30a3\u30ba\u30cb\u30fc\u300d\u304c\u8e8d\u9032\u3057\u305f\u3002\u300c\u30c7\u30a3\u30ba\u30cb\u30fc\u30e9\u30f3\u30c9\u300d\u30827\u4f4d\u306b\u30e9\u30f3\u30af\u30a4\u30f3\u3057\u3001\u30b3\u30ed\u30ca\u798d\u306b\u304a\u3044\u3066\u3082\u300c\u30c7\u30a3\u30ba\u30cb\u30fc\u300d\u306e\u5f37\u3055\u304c\u969b\u7acb\u3064\u7d50\u679c\u3068\u306a\u3063\u305f\u3002\u7b2c\uff12\u4f4d\u306f\u300c\u304f\u3089\u5bff\u53f8\u300d\u304c\u6628\u5e74\u306e\u570f\u5916\u3088\u308a\u30e9\u30f3\u30af\u30a4\u30f3\u3002with\u30b3\u30ed\u30ca\u6642\u4ee3\u306e\u30cb\u30fc\u30ba\u3092\u3044\u3061\u65e9\u304f\u6349\u3048\u3001\u6301\u3061\u5e30\u308a\u3084\u5b85\u914d\u3001\u5e97\u8217\u3067\u306e\u611f\u67d3\u9632\u6b62\u5bfe\u7b56\u3092\u5fb9\u5e95\u3057\u305f\u3053\u3068\u304c\u8e8d\u9032\u306e\u7406\u7531\u3068\u306a\u308b\u3002\u7b2c3\u4f4d\u306f\u300c\u30aa\u30fc\u30b1\u30fc\u300d\u3002\u6628\u5e74\u3082\u7b2c13\u4f4d\u306b\u30e9\u30f3\u30af\u30a4\u30f3\u3057\u3001\u5b89\u5b9a\u3057\u3066\u9867\u5ba2\u306e\u9ad8\u3044\u8a55\u4fa1\u3092\u5f97\u3066\u3044\u308b\u3002\u7b2c4\u4f4d\u306b\u306f\u300c\u30e8\u30c9\u30d0\u30b7\u30ab\u30e1\u30e9\u300d\u304c\u6628\u5e74\u306e\u570f\u5916\u304b\u3089\u30e9\u30f3\u30af\u30a4\u30f3\u3057\u305f\u3002\u9001\u6599\u7121\u6599\u3084\u914d\u9001\u306e\u901f\u3055\u306a\u3069\u3001\u30c6\u30ec\u30ef\u30fc\u30af\u95a2\u9023\u306e\u30cb\u30fc\u30ba\u306b\u5fdc\u3048\u305f\u8cfc\u8cb7\u4f53\u9a13\u304c\u3001\u30e9\u30f3\u30ad\u30f3\u30b0\u306e\u8e8d\u9032\u306b\u7e4b\u304c\u3063\u3066\u3044\u308b\u3002<\/p>\r\n<p><a href=\"https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-1.png\"><img src=\"https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-1-500x735.png\" alt=\"adf-web-magazine-cx-ranking-tm-2020-1\" width=\"500\" height=\"735\" class=\"aligncenter size-ADFwebimage500 wp-image-166586\" srcset=\"https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-1-500x735.png 500w, https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-1-102x150.png 102w, https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-1-204x300.png 204w, https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-1-230x338.png 230w, https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-1-272x400.png 272w, https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-1-340x500.png 340w, https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-1-408x600.png 408w, https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-1-476x700.png 476w, https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-1.png 527w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a>Top20\u306e\u3046\u30619\u30d6\u30e9\u30f3\u30c9\u306f\u6628\u5e74\u306b\u5f15\u304d\u7d9a\u304dTop20\u306b\u30e9\u30f3\u30af\u30a4\u30f3\u3002\u300c\u30c7\u30a3\u30ba\u30cb\u30fc\u300d\u3092\u9664\u304f8\u30d6\u30e9\u30f3\u30c9\uff08\u30aa\u30fc\u30b1\u30fc\u3001J A 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href=\"https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-3.png\"><img src=\"https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-3-750x427.png\" alt=\"adf-web-magazine-cx-ranking-tm-2020-3\" width=\"750\" height=\"427\" class=\"noimg aligncenter wp-image-166588 size-ADFwebimage999\" srcset=\"https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-3-750x427.png 750w, https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-3-150x85.png 150w, https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-3-300x171.png 300w, https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-3-768x437.png 768w, https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-3-230x131.png 230w, 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\/><\/a><\/p>\r\n<h4>\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024(CX)\u30e9\u30f3\u30ad\u30f3\u30b0\u5206\u6790<\/h4>\r\n<ul>\r\n\t<li>\u7b2c\uff11\u4f4d\u300c\u30c7\u30a3\u30ba\u30cb\u30fc\u300d\u3001\u7b2c\uff12\u4f4d\u300c\u304f\u3089\u5bff\u53f8\u300d\u3001\u7b2c\uff13\u4f4d\u300c\u30aa\u30fc\u30b1\u30fc\u300d<\/li>\r\n\t<li>\u30b3\u30ed\u30ca\u798d\u3067\u3082\u5909\u308f\u3089\u306c\u5f37\u3055\u306e\u300c\u30c7\u30a3\u30ba\u30cb\u30fc\u300d<\/li>\r\n\t<li>\u65b0\u3057\u3044\u751f\u6d3b\u69d8\u5f0f\u3078\u306e\u8fc5\u901f\u306a\u5bfe\u5fdc\u3067\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024\u3092\u9ad8\u3081\u305f\u300c\u304f\u3089\u5bff\u53f8\u300d\u300c\u30e8\u30c9\u30d0\u30b7\u30ab\u30e1\u30e9\u300d<\/li>\r\n\t<li>\u696d\u7a2e\u5225\u3067\u306f\u300c\u98df\u54c1\u30fb\u98f2\u6599\u30e1\u30fc\u30ab\u30fc\u300d\u300c\u65e5\u7528\u54c1\u8ca9\u58f2\u300d\u300c\u65c5\u884c\u30fb\u4ea4\u901a\u300d\u304c\u9ad8\u8a55\u4fa1<\/li>\r\n<\/ul>\r\n<h4>\u9867\u5ba2\u304c\u6c42\u3081\u308b\u4f53\u9a13\u4fa1\u5024\u306e5\u8981\u7d20\uff08Five Emotional Cues\uff09<\/h4>\r\n<p>\u904e\u53bb5\u5e74\u9593\u4ee5\u4e0a\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u3067\u306e\u300c\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024(CX)\u8abf\u67fb\u300d\u306e\u5206\u6790\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u4f53\u9a13\u4fa1\u5024(CX)\u3092\u9ad8\u3081\u308b\u306b\u306f\u4ee5\u4e0b\u306e5\u3064\u306e\u8981\u7d20\u3092\u9867\u5ba2\u306b\u611f\u3058\u3066\u3082\u3089\u3046\u3053\u3068\u304c\u91cd\u8981\u3060\u3068\u3044\u3046\u3053\u3068\u304c\u660e\u3089\u304b\u306b\u306a\u3063\u3066\u3044\u308b\u3002<\/p>\r\n<p><a href=\"https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-2.png\"><img src=\"https:\/\/www.adfwebmagazine.jp\/wp-content\/uploads\/2020\/11\/adf-web-magazine-cx-ranking-tm-2020-2-750x346.png\" alt=\"adf-web-magazine-cx-ranking-tm-2020-2\" width=\"750\" height=\"346\" class=\"noimg aligncenter wp-image-166587 size-ADFwebimage999\" 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